Welcome to Santa Monica College!
Part of onboarding process, you receive a notification from AccountServices@smc.edu on your personal email from the Human Resources department's contact information. This new SMC Account notification email message inludes your username, password and a URL link to login. Please follow the steps below to complete the new user onboarding process.
Step 1: Login and Set a New Password
On the email notification of New SMC User account, click on a URL link to login and set your password.
Exhibit 1
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Type your password twice
Exhibit 2
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Exhibit 3
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Step 2: Start your MFA enrollment
Exibit4
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Step 3: Register Phone Number
Exhibit 5
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Exhibit 6
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Exhibit 7
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Step 4: Answer Challenge Questions
Exhibit 8
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Exhibit 9
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Exhibit 10
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Step 5: Register Non-SMC Email
Exhibit 11
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Exhibit 12
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Exhibit 13
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Exhibit14
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Step 6: Enable Mobile Authenticator
Exhibit 15
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Exhibit 16
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Step 7: Install the Mobile Authenticator app on your phone
We use iPhone for this demonstration; however, you can use Android. On your phone, open App Store, search for Microsoft Authenticator, and install the app. Once the app is installed, select Open, select Add Account
Exhibit 17
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Exhibit 18
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Exhibit 19
Recommend to Scan QR code, but you can Sign in if you wish
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Exhibit 20
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Exhibit 21
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Step 7: Complete Mobile Authenicator enrollment
Now, you are back to your computer at the login screen that you left couple minutes ago to install the mobile authenticator app, enter the OTP passcode and click Continue
Exhibit 22
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Exhibit 23
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Step 8: Set Default Multi-Factor Delivery Method
Exhibit 24
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If you need assistance, please contact our technical support.
Email: ithelp@smc.edu
Phone: 310.434.3010