Proper Citrix log out procedure

Tags citrix

*** Please follow this Citrix log-out procedure to ensure subsequent log-ins are successful ***

1. To log out of Citrix, first close/exit the application(s) you are using in Citrix (e.g. WebISIS, WebXtender, Remote Desktop, etc.):

  • Example immediately below shows how to properly log out of WebISIS --  click the Exit/Close button, then close the browser window/tab:

 

Uploaded Image (Thumbnail)  

  • To close a Remote Desktop connection, click the X on the blue bar at the top of your screen.

Uploaded Image (Thumbnail)

 

2. After closing all applications in Citrix, please Log Off or Sign Out of the Citrix Workspace app.

For the web version, click the gear icon in the top right corner and select "Log off"

Uploaded Image (Thumbnail)

For the desktop version, click the gear icon in the top right corner and select "Sign Out"

Uploaded Image (Thumbnail)

Details

Article ID: 15371
Created
Tue 8/22/23 10:55 AM
Modified
Thu 8/24/23 1:05 PM