Question

How do I set up the Chromebook I have borrowed from SMC?

Answer

First Time Chromebook use:

The Chromebook has been stored in the “battery disconnected” state. 

This helps the battery last longer and reduces the chances of permanent battery failure while in storage.

• Pressing the power button or opening the lid will not turn the Chromebook power on until normal power settings are restored. 

1) Restoring Power Settings:

To restore power settings: 

1. Plug the Chromebook into its charger.
2. Plug the charger into an electrical outlet.
3. Press the power button at the top right. The device will power up. Restoration is successful.

After Power Settings are Restored:

Once normal power settings are restored:

• The power button will work normally. 
• The Chromebook will power up when the lid is lifted. 

2) Connecting to the WIFI on Chromebook:

Getting Started: 

Before proceeding, ensure that you are connected to the Internet. Click the Wi-Fi icon at the bottom right of the window:

1. At home, please select your wireless network, enter your Wi-Fi password.
2. At SMC, you may connect to the SMC_WiFi using your SMC username and password.

Additional Settings for SMC_WiFi; follow these steps:

• Choose EAP Method: PEAP
• Phase 2 authentication: MSCHAPv2
• CA Certificate: Do not check
• If the lines "Subject match" and "Subject alternative match" appear, leave them blank. 
• If asked, domain suffix match: smc.edu
• Identity: enter your SMC network username (SMC lastname_firstname)
• Password: enter your password here
• Anonymous identity: leave blank
• Check "Save identity and password"

3) Next - Sign In Using a Google Account

If you are a student, sign in with your SMC Student email. If you are an employee, sign in with your SMC Gapps account. Students and Employees may also sign in with any personal Google account.

4) Next – Update the Chromebook
Once signed in, please update the Chromebook.

• At the bottom right, select the time, and in the upper right corner, click on the setting app icon.
• At the bottom left, select About ChromeOS.
• If your device has the most recent update, your Chromebook is up to date.
• If you don't have the most recent update, your Chromebook downloads and installs it. 
• When your Chromebook downloads a software update, find the "Update available" notification.
• Select Restart to Update.
• Your Chromebook will restart and update.
• Check for updates again, and repeat until it's fully updated.

QUICK ZOOM JOIN:
1.    Open Chrome
2.    Go to https://zoom.us
3.    Go to Join Meeting
4.    Type meeting ID
5.    Type your name
6.    Click “Sign in.”
7.    Click on “Add Zoom to Chrome.”
8.    Click on “Install from Chrome Web Store.”
9.    Open the Zoom App. If prompted for a “screen name,” type your name.
Note: If you get a “Connecting…” screen, but it does not connect, update the Chromebook, then try again.
 

Support:
•     If your Chromebook is defective, broken, or malfunctioning, please return it to the Santa Monica College Bookstore for a replacement.
•     For additional remote support resources, please contact us