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Dear SMC Colleagues,
We are working towards transitioning SMC away from Citrix and onto Microsoft Windows App for remote access. Windows App is expected to provide several improvements over Citrix including:
- A modern, cloud-based architecture
- Lower total cost of ownership
- Improved security
At this time, we ask you to start using Windows App for remote access. You can access Windows App either by:
- Downloading the “Windows App” from either the Microsoft or Apple App Stores (for Windows or MacOS devices, respectively).
- To access Microsoft Store, click the Windows Start button then type “store” in the search bar and press Enter.
- Once the Microsoft Store opens, type “Windows App” in the search box at the top, then select and install the app.

Instructions for Windows
- Launch Windows App and sign in using your full SMC email address.
- Once signed in, Select “Apps” in the left margin.
- You should see the apps that were published for you.
Instructions for MacOS
- Launch Windows App and click the plus icon, choose “Add Work or School Account,” and sign in using your full SMC email address.
- Once signed in, Select “Apps” in the left margin.
- You should see the apps that were published for you.
** Please note that the initial login may take about a minute to complete.
If you have any questions, please contact ithelp@smc.edu for assistance.