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Multi-Factor Authentication (MFA) is an effective method to strengthen account security. MFA strengthens security by requiring your password and a one-time passcode (OTP) that can be sent to either a non-SMC email address (default), text message to your mobile phone, or on a mobile authenticator app on your smart phone (most secure).
Adding MFA to your account requires two general steps:
- First, SMC Information Technology must enable MFA for your account. All new (employee) accounts are MFA enabled.
- Then, you will be prompted at your next SMC Sign-on logon to enroll into MFA. See enrollment steps below.
Enrollment Step 1: Once SMC Information Technology has enabled MFA for your account, open a browser (Chrome, Firefox, or Edge …. etc) simply go to https://www.signon.smc.edu and sign in.
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Enrollment Step 2:
If you have previsouly added your non-SMC email address to the SMC Sign-On system, you will now receive an email from Santa Monica College containing your One-Time Passcode (OTP). Enter this code in the "2nd Factor / One Time Passcode" box.
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Enrollment Step 3: Register Challenge Questions and Answers (you may not see this if you have already set up Challenge Answers).
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Enrollment Step 4: Register a Mobile Phone Number to receive passcodes through text messages (optional)
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Enrollment Step 5: Enroll a Mobile Authenticator App (optional)
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Install the Mobile Authenticator app on your phone
If you have Android or other phone type, you can download the Mobil Authenticator App from Google Play Store; however, we are using iPhone to demonstrate this.
On your iPhone, open App Store, search for Microsoft Authenticator and install the app. Once the app is installed, select Open, select Add Account
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Recommend to Scan QR code, but you can Sign in if you wish
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Complete Mobile Authenticator enrollment
Now, you are back on your computer at the login screen that you left a couple of minutes ago to install the mobile authenticator app, enter the OTP passcode, and click Continue
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Enrollment Step 5: Set Default Multi-Factor Delivery Method
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If you need assistance, please contact our technical support.
Email: ithelp@smc.edu
Phone: 310.434.3010