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Welcome to Santa Monica College!
Part of onboarding process, you receive a notification from AccountServices@smc.edu on your personal email from the Human Resources department's contact information. This new SMC Account notification email message inludes your username, password and a URL link to login. Please follow the steps below to complete the new user onboarding process.
Step 1: Login and Set a New Password
On the email notification of New SMC User account, click on a URL link to login and set your password.
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Type your password twice
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Step 2: Start your MFA enrollment
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Step 3: Register Phone Number
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Step 4: Answer Challenge Questions
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Step 5: Register Non-SMC Email
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Step 6: Enable Mobile Authenticator
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Step 7: Install the Mobile Authenticator app on your phone
We use iPhone for this demonstration; however, you can use Android. On your phone, open App Store, search for Microsoft Authenticator, and install the app. Once the app is installed, select Open, select Add Account
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Recommend to Scan QR code, but you can Sign in if you wish
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Step 7: Complete Mobile Authenicator enrollment
Now, you are back to your computer at the login screen that you left couple minutes ago to install the mobile authenticator app, enter the OTP passcode and click Continue
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Step 8: Set Default Multi-Factor Delivery Method
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If you need assistance, please contact our technical support.
Email: ithelp@smc.edu
Phone: 310.434.3010