Employee Multi-Factor Authentication Enrollment

Tags MFA

 Multi-Factor Authentication (MFA) is an effective method to strengthen account security. MFA strengthens security by requiring your password and a one-time passcode (OTP) that can be sent to either a non-SMC email address (default), text message to your mobile phone, or on a mobile authenticator app on your smart phone (most secure). 

Adding MFA to your account requires two general steps: 

  1. First, SMC Information Technology must enable MFA for your account. All new (employee) accounts are MFA enabled.
  2. Then, you will be prompted at your next SMC Sign-on logon to enroll into MFA. See enrollment steps below. 

Enrollment Step 1: Once SMC Information Technology has enabled MFA for your account, open a browser (Chrome, Firefox, or Edge …. etc) simply go to https://www.signon.smc.edu and sign in. 

Exhibit 1

Enrollment Step 2:

If you have previsouly added your non-SMC email address to the SMC Sign-On system, you will now receive an email from Santa Monica College containing your One-Time Passcode (OTP). Enter this code in the "2nd Factor / One Time Passcode" box. 

Exhibit 2

Enrollment Step 3: Register Challenge Questions and Answers (you may not see this if you have already set up Challenge Answers). 

Exhibit 3

Exhibit 4


Exhibit 5

Enrollment Step 4: Register a Mobile Phone Number to receive passcodes through text messages (optional)

Exhibit 6

Exhibit 7

Exhibit 8


Enrollment Step 5 Enroll a Mobile Authenticator App (optional)

Exhibit 9


Exhibit 10


Install the Mobile Authenticator app on your phone

If you have Android or other phone type, you can download the Mobil Authenticator App from Google Play Store;  however, we are using iPhone to demonstrate this.

On your iPhone, open App Store, search for Microsoft Authenticator and install the app. Once the app is installed, select Open, select Add Account


Exhibit 11


Exhibit 12


Exhibit 13

Recommend to Scan QR code, but you can Sign in if you wish


Exhibit 14


Exhibit 15


Complete Mobile Authenticator enrollment

Now, you are back on your computer at the login screen that you left a couple of minutes ago to install the mobile authenticator app, enter the OTP passcode, and click Continue

Exhibit 16


Exhibit 17


Enrollment Step 5:  Set Default Multi-Factor Delivery Method

Exhibit 18


If you need assistance, please contact our technical support.

Email:  ithelp@smc.edu

Phone: 310.434.3010 



Article ID: 6057
Thu 5/19/22 9:11 AM
Tue 5/24/22 10:39 AM